Training is a powerful resource when developing and deploying new strategies and technologies. When developing a plan for training, special consideration should be made not only for users but also for “power users”. Power users are often vital to the on-going development and learning across the entire organization. As these users are often skilled in both the processes and technology, they provide a level of direct support to the users thus reducing pressure on system administrators and dramatically improving the level of adoption. Training is often an area that receives initial interest but diminishes over time. Training is an investment that will continue to generate dividends if provided frequently.
Foothills Consulting offers Salesforce.com Sales Cloud, Service Cloud and Marketing cloud training for your organization that is customized to your business’ objectives for Salesforce, your location, and your budget.
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